Privacy policy.

Privacy Policy for Cobs Customs:

Your privacy is important to Cobs Customs ("we," "us," or "our"), and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.cobscustoms.co.uk, or engage with our services.

Please read this policy carefully. By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our site.

1. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be reflected by the “Last Updated” date at the top of this page. Continued use of the website after changes are posted means you accept those changes.

2. Information We Collect

We may collect some information about you in the following ways:

a. Personal Information You May Provide Voluntarily:

  • Full name

  • Shipping/billing address

  • Email address

  • Phone number

  • Social media handles (if provided)

  • Payment information (handled securely via third-party processor, e.g. PayPal)

You may be providing this information when:

  • Submitting an enquiry

  • Booking a service

  • Requesting a quote

b. Automatic Data Collection:

When you access our site, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Access times and referring URLs

  • Activity logs and usage data

c. Mobile Device Data:

If you use a mobile device to access our site, we may collect device ID, manufacturer, operating system, and location data (if enabled).

3. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Communicate with you about orders, support, or inquiries

  • Send promotional materials

  • Improve our services and website functionality

  • Prevent fraud or abuse

  • Respond to legal obligations and inquiries

  • Provide updates or important notices about your account or services

4. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties to help operate our business, including:

  • Payment processors (e.g. PayPal)

  • Delivery and logistics partners

  • Email marketing platforms (e.g. Mailchimp)

  • Website and cloud hosting providers

  • Professional service providers (legal, marketing, or IT support)

We may also disclose information:

  • If required by law or court order

  • To cooperate with law enforcement

  • To protect our legal rights or enforce our Terms of Service

5. Cookies and Tracking Technologies

We use cookies, tracking pixels, and similar technologies to enhance your browsing experience and analyze website performance. Cookies do not collect personal information unless you have explicitly provided it.

You can choose to disable cookies through your browser settings, but some features of the site may not function correctly.

6. Data Security

We implement a range of physical, technical, and administrative safeguards to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute data security. You share your data with us at your own risk.

7. Children’s Privacy

Our services are not directed at anyone under the age of 18. We do not knowingly collect personal data from minors.

8. Managing Your Information

You may access, update, or delete your personal information by:

  • Contacting us directly at the email below

We may retain some data for record-keeping, legal obligations, or fraud prevention.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to access or delete your data, please contact:

Email: info@cobscustoms.co.uk